ClerixCloud

Effective Date: 1st May 2025

Introduction

At ClerixCloud, accessible from https://clerixcloud.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

What Data We Collect

We may collect and process the following types of personal data:

  • Contact information (name, email address, phone number) when you fill out forms or contact us
  • Account information if you create an account with us
  • Transaction data if you purchase services through our website
  • Technical data (IP address, browser type, device type, operating system)
  • Usage data (how you use our website, pages visited, time spent)

We do not collect special categories of personal data (e.g., race, religion, health data) unless explicitly provided with consent.

How We Use Your Data

We process your data for the following purposes:

  • To respond to your inquiries or requests
  • To provide services you’ve requested
  • To process payments and transactions
  • To manage your account and provide customer support
  • To improve our website and user experience
  • To comply with legal obligations
  • To send occasional marketing communications (with your consent or legitimate interest)

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract: when data processing is necessary to fulfill a contract or provide a requested service
  • Consent: for marketing communications or optional data collection
  • Legitimate interest: to improve services, prevent fraud, or secure our website
  • Legal obligation: to comply with applicable laws

Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Third-party service providers (e.g., payment processors, IT hosting providers, CRM systems) who process data on our behalf under contractual obligations
  • Regulatory authorities if required by law
  • Professional advisors (e.g., auditors, legal counsel) if necessary for compliance or dispute resolution

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When data is no longer needed, we securely delete or anonymise it.

Your Rights Under GDPR

You have the following rights under GDPR:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your data in certain circumstances
  • Restriction: Request restriction of processing
  • Objection: Object to processing based on legitimate interests or direct marketing
  • Data portability: Request transfer of your data to another controller

To exercise any of these rights, please contact us using the details belown.

Cookies

Our website uses cookies to enhance user experience and analyse website traffic. By using our site, you consent to our use of cookies as described in our Cookie Policy.

You can control or delete cookies through your browser settings.

International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by safeguards approved under GDPR (e.g., Standard Contractual Clauses).

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

We encourage you to review this policy periodically.

Contact Us

If you have any questions or wish to exercise your rights, please contact:

ClerixCloud
3rd Floor, 86-90 Paul Street, London, United Kingdom, EC2A 4NE
Email: contact@clerixcloud.com
Phone: +44(0)20 3051 3862